The GDPR means we have made some changes to the way we manage and use your data.
We believe GDPR is a good thing for clients and businesses and are committed to making sure we fully comply with the new legislation.
Because this move is about greater protection and more transparency, it is important to us that you understand how we manage and process
Should you have any questions, requests or concerns relating to your data privacy or the information on this page, please contact our Data Protection Officer at email@example.com.
GDPR means you have more control
GDPR affects how we manage and protect data what is it, and what we will do with it.
Personal data is information which directly or indirectly identifies you. At Sparkwood and 21, we are committed to processing your personal data in accordance with EU data protection laws.
What kind of information will we collect?
We may collect certain personal data, which will aid us in delivering useful information and marketing messages to you.
This includes contact information such as names, emails, telephone numbers, business addresses, contact history and in some cases audio recordings of telephone calls.
Basis for Lawful for Processing
We reserve the right to cite ‘legitimate interest’ as the ‘basis for lawful processing’ when using our own and third party data (as per guidance from the Information Commissioner’s Office (ICO)) for sales and marketing communications.
“The legitimate interests can be your own interests or the interests of third parties. They can include commercial interests, individual interests or broader societal benefits.”*
*Extract from the ICO Website
Requests for Removal
If any individual requested to be removed from our call lists or clicks the ‘unsubscribe’ link from our emails, we will remove this person from the associated data list and have put in processes to ensure this person is not contacted again.
What we will do with your data
The use of your data could include, but is not limited to, providing you with information about products and services (both from Sparkwood and 21 and the third parties we work with).
Knowing your data rights
Under the EU data privacy laws, you have a right to request access to, change or object to processing of your personal data. You can ask us to provide you with the data we hold about you, and if you want to, for us to delete it.
Our promise to you
We will take steps to protect your personal data against loss or theft, as well as from unauthorised access, disclosure, copying, use or modification, we may revise or supplement our Data Protection Notice from time to time to reflect any changes in our business, law, markets or the introduction of any new technology.
Should you have any questions, requests or concerns relating to your personal data privacy or the information in this document please contact our Data Protection Officer at firstname.lastname@example.org.
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